Shipping
As soon as the order has been placed, it is ready. Shipping is generally carried out within a minimum of one working day and a maximum of 5 working days on the territory of Romania.
Outside of Romania, orders can only be delivered in the European Union states, and transport costs differ depending on the distance or the weight of the package. To find out the delivery fee to your EU country, contact us at office@avasport.eu
Order Tracking
It is done using the AWB number received in the shipping confirmation email/sms, on the courier company’s website.
Delivery methods
The current methods that can be used to take possession of the products are: delivery by courier.
Delivery costs
The delivery cost is borne by the customer. It will be displayed at checkout in the Cart. Delivery will be made by Fan Courier or other courier.
You will be notified when the package has left us.
From the moment we hand over the package to the courier, the products can reach you in 1-2 working days (except Saturdays and Sundays and public holidays), at the address you sent us. However, there are also situations where the package will reach you after more than two days, but usually this depends on the courier. For this reason we cannot guarantee a minimum delivery time.
Delivery conditions
Avasport will ensure the appropriate packaging of the products and will ensure the transmission of the final fiscal invoice.
If a product is not available, Avasport. will inform the customer about this situation.
The customer will be contacted by phone by the Courier in advance to obtain confirmation of his presence at the address and time selected at the time of validation of the Order on the website.
The customer undertakes to be present at the indicated delivery address, in the selected time interval, otherwise he will bear the transport fee related to a possible new delivery. The time interval can be changed, after selection, only with the Courier’s consent.
The details of product delivery, including but not limited to the time required for delivery, do not constitute a contractual obligation on the part of Avasport, without any party being able to claim damages from the other, in the event that any party may be or is prejudiced in any way following their violation.
The customer is obliged to sign the delivery note (AWB) presented by the courier upon delivery of the ordered products. Also, the customer will check if the products are damaged or if there are any shortages. Any technical problems or defects discovered when opening the parcel must be brought to the attention of the trader within 3 days at most from the date of delivery.